Privacy policy

Privacy & Data Protection Policy: Pearlfectly You

At Pearlfectly You, we believe that your trust is as precious as the jewellery we create. This policy outlines our commitment to protecting your personal data and explains how we collect, use, and safeguard your information when you visit our store, use our services, or make a purchase.

1. Our Partnership with Shopify

Our boutique is hosted on the Shopify platform. This allows us to provide you with a seamless and secure shopping experience. By using our Services, you acknowledge that your information will be processed through Shopify’s systems in accordance with this policy.

2. The Information We Collect

To provide you with a "Pearlfect" experience, we collect specific details that allow us to identify or contact you. This includes:

  • Identity & Contact Data: Your full name, shipping and billing addresses, email address, and phone number.
  • Payment & Financial Details: We collect necessary data to process transactions, including encrypted payment card details and transaction histories.
  • Account Credentials: Usernames, passwords, and personalized settings if you choose to create a profile with us.
  • Purchase & Interest History: Information regarding the items you view, add to your wishlist, or purchase, helping us understand your style preferences.
  • Technical & Usage Data: Your IP address, device type, browser information, and details on how you navigate our boutique.
  • Direct Communications: Any information provided when you reach out to our customer care team for support.

3. How We Gather Your Data

We collect information through several channels:

  • Directly from You: When you place an order, sign up for our newsletter, or contact us.
  • Automated Technologies: As you interact with our site, we use cookies and similar tools to collect technical data about your equipment and browsing patterns.
  • Third-Party Sources: From service providers like payment processors or analytics partners.

4. How Your Information Benefits Your Experience

We use your data for the following essential purposes:

  • Order Fulfillment: To process payments, arrange shipping, and manage returns or exchanges.
  • Personalized Styling: To recommend pieces we think you’ll love based on your browsing history.
  • Secure Shopping: To protect against fraud, verify accounts, and ensure a safe environment for all our customers.
  • Communication: To send you updates about your order or respond to your inquiries.
  • Marketing (With Consent): To share "Pearlfect" updates, new collection launches, or exclusive offers via email or SMS.

5. Sharing Your Information

We do not sell your personal data. We only share information with trusted partners necessary to run our business:

  • Service Providers: Such as Shopify, delivery partners (to get your jewellery to your door), and payment gateways.
  • Marketing Partners: To help us show you relevant advertisements on other platforms.
  • Legal Necessity: If required by law to comply with regulations or protect our rights and safety.

6. International Data Transfers

As we use global platforms like Shopify, your data may be transferred to and stored in countries outside of the European Economic Area (EEA), including the United States. We ensure these transfers are protected by recognized legal mechanisms, such as Standard Contractual Clauses.

7. Data Retention & Security

We retain your information only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes. While we implement robust security measures, please remember that no digital transmission is 100% secure. We encourage you to keep your account credentials private.

8. Your Rights (GDPR & UK)

Depending on your location, you have significant rights over your data, including:

  • Access: The right to request a copy of the data we hold.
  • Correction: The right to update inaccurate information.
  • Deletion: The right to ask us to erase your personal data.
  • Withdrawal of Consent: The right to opt-out of marketing at any time.

To exercise these rights, please use the contact details provided below.

9. A Note on Children

Our services are designed for adults. We do not knowingly collect information from children. If you believe a child has provided us with data, please contact us immediately for removal.

10. Contact Us

For any questions regarding your privacy or to exercise your data rights, please reach out to the Pearlfectly You team:

Owner/Data Controller: Pearlfectly You KvK Number: 89469305 Email: info@pearlfectlyyou.com Address: Tweede Sweelinckstraat 5F, 1073 EG, Amsterdam, the Netherlands

Last Updated: 15 March 2026